Top & Middle Management shall maintain the consistency of improvement and BTM implementation. One of the challenge in BTM implementation is to maintain the continual improvement gradually and fine tuning the business strategy execution to results. We understood that client has a constraint to perform the PDCA Cycle ( Plan Do Check Action Cycle ) to ensure the improvement happened, therefore, we provide the service maintenance to motivate and assist the PDCA Cycle rolling smoothly and become a habit in your company. Consistency of top and middle management in managing the PDCA Cycle of Business Transformation shall be established since the low management and shop floor will respect to their superior.
Contents
The service scope of Business Performance Improvement cover :
Stage ONE
:
Balanced Scorecard Review & Action Plan
Stage TWO
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Coaching & Supervising the Continual Improvement Execution In this stage we may assist your field improvement such 5S (housekeeping), eliminate in-efficiency, productivity improvement, performance graphic monitoring, lean operations and project management
Stage THREE
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Coaching & Supervising the Behavior & Performance Management Execution In this stage we may assist to change your people mindset to obtain the innovation or intimacy or cost leadership behavior, measuring your people competency and performance
Stage FOUR
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Updating the Strategic Document, Business Process & Procedures
Stage FIVE
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Evaluate the Customer Perception and Behavior Changing Progress In this stage we can help to assess the customer perception using survey results and also assessment the people behavior changing
Each stage will be led by our team leader and followed by top and middle management of clients. It will be minimum one year service maintenance program to build the maturity and establishment of management team in implementation BTM in line with its goals.
Consulting Approach
Briefing, Workshop, Consulting, Field Assessment, Field Supervision, Management Review
Outcome
Improvement of Strategy Execution and Action to be taken
Improvement of Continual Improvement in Innovation Management or Customer Management or Operation Management
Improvement of Behavior & Performance Management Implementation
Improvement of Business Performance Achievement
Improvement of Organization Alignment for Culture Building
Improvement of People Commitment, Motivation and Objectives in line with Company Objectives & Vision
